Syria Digital Steps Fellows 2017

The 2017 – 2018 Digital Steps Syria program supported 4 teams working inside Syria. This program was a partnership with the British Council.

We Open Windows (WOW)

Wow, or ‘We Open Windows’ is a Syrian initiative that sought to connect job-seekers with employers through a Facebook messenger chatbot. With the support of Digital Steps, the WoW team gained technical skills, learning how to build a chatbot, as well as strategic and design skills. They have since developed their own technology company with clients across Syria, and continue to work on the chatbot as part of their social aim.

Opening windows to work for internally displaced Syrians

“We want to change the way services are provided and accessed in Syria. We want to show people that technology can be used to improve service delivery, that it can make it possible for people to reach services that had previously been closed off to them. We want to change the way people find jobs and employees, so they don’t have to rely on relationships anymore. Our future Syria is one where services are delivered in a new way, where jobs are found on the basis of experience not relationships, and where coexistence is fostered in the workplace and beyond.”

Peace Lens

PeaceLens is a youth-led project that trains Syrian youth on documentary film-making. The team aims to support young Syrians to use film to express peaceful ideas and to rebuild communications between youth from different areas in Syria. Through the Digital Steps program, PeaceLens worked on a digital platform for Syrian youth to create, watch and interact with non-violent media content that highlights common ground rather than difference. Today, PeaceLens continues to use film and social media to provide a space for young people to discuss topics that connect them. The PeaceLens team continues to expand their programs inside Syria, applying the skills of ideation and testing provided by the Digital Steps program.

Life in Syria, through a peace lens

“This space is often lacking in Syria, stifling creativity. Yet we have a right to fail. That right leads us to learn, to dream bigger and wilder.”

“Youth are the most used in the war, they are the fuel for the conflict. At the same time, there is nowhere for them to meet, debate and share common ground. We are trying to create this common ground.”


Bebesata, meaning ‘simply’ in Arabic, is a youth-led organization that seeks to promote the value of non-violence in Syria through animation. Through Digital Steps, they are developing an interactive animation series: people read a short comic on Facebook that ends with a dilemma about the use of violence, and are then prompted to talk to the main characters via a Facebook messenger bot. The bot asks the audience questions designed to provoke a discussion, building on the theme of the series. It is both a way to deepen the message, and to allow audience members to collaborate in the story-writing process — the outcomes of the conversations are used by the Bebesata team to write the next comics. After facing many challenges producing animation videos, Bebesata is now working to translate the idea into comics, and plan to launch the pilot this year.

Reflections on non-violence inside Syria

“Violence isn’t a problem that only armed people have. It’s part of the culture of the whole community in Syria now, it’s taken for granted. If we truly want to create peace, we have to add something to the culture, something that is missing.”

Open Art Space

Open Art Space is a Syrian initiative that seeks to promote peaceful values through art, providing a safe space for children to express themselves. Led by two female artists, Open Art Space runs regular free art workshops for children in Damascus. As part of the Digital Steps program, they have developed a website that allows children across Syria to play a game associated with art for peace, and to upload and share their artwork with others from diverse backgrounds. Through the website they hope to expand the reach of their free workshops, combining art, technology and education. After a successful pilot of the website in 2019, Open Art Space continues to develop the website, adding new games and features to enhance their offline workshops.

An open art space in Damascus

“Children are sometimes unable to express themselves through words, but art can give them a chance to express their inner feelings and thoughts. As a result of the war, children keep wanting to draw things about war, but we are helping them think of things that exclude war, that promote peace.”